Alpha Friend logo

Alpha Friend

Alpha Friend Terms of Service Agreement

Last Modified: February 13, 2026

About Alpha Friend and Gametime

Alpha Friend is a service of Gametime United, Inc. ("Gametime United," "Gametime," "we," "us," or "our"). Alpha Friend is your research-driven friend who finds amazing concerts, live events, and last-minute ticket deals — delivered directly to you via text message and other digital channels. When you use Alpha Friend, you are using a Gametime brand, and the following Terms of Service apply to your use thereof.

Gametime United also operates a ticket marketplace at gametime.co, where users can buy and sell tickets for sports, music, and entertainment events. Alpha Friend complements this marketplace by proactively delivering personalized event recommendations, last-minute deal alerts, and other event-related content. If you purchase tickets through Alpha Friend, those transactions are processed through the Gametime marketplace and are subject to the terms below.

Click on the links below to jump to each section:

General Terms

Supplemental Terms: Fan Seller Terms of Service Agreement; Point-of-Sale Seller Terms of Service Agreement; Content Creator Terms of Service; Gift Cards; Affiliate Offer Terms & Conditions

Welcome to Alpha Friend, a service of Gametime United, the mobile and web service of Gametime United, Inc. and its subsidiaries, successors, assigns, representatives, affiliates, officers and directors (collectively "Gametime United," "Gametime," "we," or "us"). This Agreement (as defined below) contains the terms by which you may use Alpha Friend, our mobile applications, mobile website, website and software (the "Site") provided on or in connection with the service (collectively the "Service"). By accessing or using the Service, including Alpha Friend, you signify that you have read, understood, and agree to be bound by this Terms of Service Agreement ("Terms") and to the collection and use of your information as set forth in the Alpha Friend Privacy Policy ("Privacy Policy"), whether or not you are a registered user of our Service. This Agreement applies to all visitors, users, and others who access the Service ("Users").

PLEASE READ THIS AGREEMENT CAREFULLY TO ENSURE THAT YOU UNDERSTAND EACH PROVISION. THIS AGREEMENT CONTAINS A MANDATORY ARBITRATION OF DISPUTES PROVISION (See Section 6 entitled "Governing Law and Arbitration.") THAT REQUIRES THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE ANY AND ALL DISPUTES ARISING FROM YOUR RELATIONSHIP WITH GAMETIME UNITED, RATHER THAN JURY TRIALS OR CLASS ACTIONS.

Your use of, and participation in, certain aspects of the Service may be subject to additional terms ("Supplemental Terms") and such Supplemental Terms will either be listed in these Terms or will be presented to you for your acceptance when you sign up to use the supplemental Service. If the Terms are inconsistent with the Supplemental Terms, the Supplemental Terms shall control with respect to such Service. The Terms and any applicable Supplemental Terms are referred to herein as the "Agreement."

PLEASE NOTE THAT THE TERMS ARE SUBJECT TO CHANGE BY GAMETIME UNITED IN ITS SOLE DISCRETION AT ANY TIME. If you do not agree to any change(s), you shall stop using the Service. Otherwise, your continued use of the Service constitutes your acceptance of such change(s). PLEASE REGULARLY CHECK THE SITE TO VIEW THE THEN-CURRENT TERMS.

GENERAL TERMS

1. The Gametime United Marketplace and Alpha Friend

The Gametime Marketplace. Gametime United provides a ticket marketplace that allows Users to buy and sell tickets, related passes and other related goods and/or services for events. As a marketplace, we do not own tickets sold through the Service. Ticket prices may exceed the face value of the Ticket. While we may provide pricing, listing and other guidance through the Service, such guidance is solely informational (without any warranty as to accuracy). Also, while we may help facilitate the resolution of disputes between buyers and sellers and provide the Gametime Guarantee (as defined below), we have no control over and do not guarantee the existence, quality, safety or legality of the tickets; the truth or accuracy of the User's content or listings; the ability of Sellers to sell tickets or Buyers to pay for them; or that a Buyer or Seller will complete a transaction.

Alpha Friend. In addition to the Gametime marketplace, Gametime United operates Alpha Friend, a research-driven service that helps you discover live events, concerts, sports, and entertainment. Alpha Friend delivers personalized event recommendations, alerts about last-minute ticket deals, and other event-related content directly to you via SMS and other digital channels. When you find an event through Alpha Friend that you'd like to attend, you may purchase tickets through the Gametime marketplace, subject to the terms herein. Alpha Friend's recommendations are informational in nature, and Gametime United does not guarantee the availability, pricing, or quality of any events or tickets recommended through Alpha Friend.

Payment Processing. Payments received from buyers (each, a "Buyer") for tickets and other goods or services purchased through the Service are processed by us on behalf of the seller of such items ("Seller") and credited to the Seller in accordance with our payment policies and procedures and subject to our agreements with third party payment processors. In each sale transaction, we act as the agent of the Seller. Seller hereby appoints us as its limited payment collection agent solely for the purpose of accepting funds from Buyers on behalf of Seller ("Payment Agent"). Seller agrees that any payment made by a Buyer to us shall be considered the same as a payment made directly to Seller, and Seller will make the tickets available to the Buyer in the agreed-upon manner as if Seller had received the payment directly from such Buyer. In accepting appointment as Payment Agent of Seller, we assume no liability for any acts or omissions of Seller.

As Payment Agent of Seller, Gametime United shall remit funds to Seller upon Gametime United's receipt of the associated payment from the applicable Buyer. Gametime United guarantees payments to Seller (i) only for such amounts that have been successfully received by Gametime United from the applicable Buyer; or (ii) that Gametime United determines to honor in accordance with the terms and conditions of the Gametime Guarantee as set forth in Sections 9 and 10 of these Terms, as applicable to Seller.

Gametime is a trademark of Gametime United Inc. Alpha Friend is a trademark of Gametime United Inc. Major League Baseball trademarks and copyrights are used with permission of Major League Baseball. All other trademarks are the property of their respective owners.

A. Eligibility

You may use the Service only if you can form a binding contract with Gametime United, and only in compliance with this Agreement and all applicable local, state, national, and international laws, rules and regulations. Any use or access to the Service by anyone under 13 is strictly prohibited and in violation of this Agreement. The Service is not available to any Users previously removed from the Service by Gametime United.

B. Gametime United Service

Subject to the terms and conditions of this Agreement, you are hereby granted a non-exclusive, limited, non-transferable, freely revocable license to use the Service, including Alpha Friend, for your personal, noncommercial use only and as permitted by the features of the Service. Gametime United reserves all rights not expressly granted herein in the Service and the Gametime United Content (as defined below). Gametime United may terminate this license at any time for any reason or no reason.

C. Gametime United Accounts

Your Gametime United account gives you access to the services and functionality that we may establish and maintain from time to time and in our sole discretion, including Alpha Friend. We may maintain different types of accounts for different types of Users. If you open a Gametime United account on behalf of a company, organization, or other entity, then (a) "you" includes you and that entity, and (b) you represent and warrant that you are an authorized representative of the entity with the authority to bind the entity to this Agreement, and that you agree to this Agreement on the entity's behalf. Each User may only have one Buyer and one Seller account. By connecting to Gametime United with a third-party service, you give us permission to access and use your information from that service as permitted by that service, and to store your log-in credentials for that service.

You may never use another User's account without permission. When creating your account, you must provide accurate and complete information. You are solely responsible for the activity that occurs on your account, and you must keep your account password secure. We encourage you to use "strong" passwords (passwords that use a combination of upper and lower case letters, numbers and symbols) with your account. You must notify Gametime United immediately of any breach of security or unauthorized use of your account. Gametime United will not be liable for any losses caused by any unauthorized use of your account.

By providing Gametime United your email address and/or phone number you consent to our using those contact methods to send you Service-related notices, including any notices required by law, in lieu of communication by postal mail. We may also use your email address and/or phone number to send you other messages, such as changes to features of the Service and special offers, including personalized event recommendations through Alpha Friend. Opting out may prevent you from receiving messages regarding updates, improvements, or offers.

D. Service Rules

You agree not to engage in any of the following prohibited activities: (i) copying, distributing, or disclosing any part of the Service in any medium, including without limitation by any automated or non-automated "scraping"; (ii) using any automated system, including without limitation "robots," "spiders," "offline readers," etc., to access the Service in a manner that sends more request messages to the Gametime United servers than a human can reasonably produce in the same period of time by using a conventional on-line web browser; (iii) transmitting spam, chain letters, or other unsolicited email; (iv) attempting to interfere with, compromise the system integrity or security or decipher any transmissions to or from the servers running the Service; (v) taking any action that imposes, or may impose at our sole discretion an unreasonable or disproportionately large load on our infrastructure; (vi) uploading invalid data, viruses, worms, or other software agents through the Service; (vii) collecting or harvesting any personally identifiable information, including account names, from the Service; (viii) using the Service for any commercial solicitation purposes; (ix) impersonating another person or otherwise misrepresenting your affiliation with a person or entity, conducting fraud, hiding or attempting to hide your identity; (x) interfering with the proper working of the Service; (xi) accessing any content through the Service through any technology or means other than those provided or authorized by the Service; or (xii) bypassing the measures we may use to prevent or restrict access to the Service, including without limitation features that prevent or restrict use or copying of any content or enforce limitations on use of the Service or the content therein.

We may, without prior notice, change the Service; stop providing the Service or features of the Service, to you or to Users generally; or create usage limits for the Service. We may permanently or temporarily terminate or suspend your access to the Service without notice and liability for any reason, including if in our sole determination you violate any provision of this Agreement, or for no reason. Upon termination for any reason or no reason, you continue to be bound by this Agreement.

You are solely responsible for your interactions with other Gametime United Users. We reserve the right, but have no obligation, to monitor disputes between you and other Users. Gametime United shall have no liability for your interactions with other Users, or for any User's action or inaction.

2. User Content

Some areas of the Service allow Users to post content such as profile information, comments, photos, videos and other content or information (any such materials a User submits, posts, displays, or otherwise makes available through the Service "User Content"). We claim no ownership rights over User Content created by you. The User Content you create remains yours; however, by sharing User Content through the Service, you agree to allow others to view, edit, and/or share your User Content in accordance with your settings and this Agreement. Gametime United has the right (but not the obligation) in its sole discretion to remove any User Content that is shared via the Service.

You agree not to post User Content that: (i) may create a risk of harm, loss, physical or mental injury, emotional distress, death, disability, disfigurement, or physical or mental illness to you, to any other person, or to any animal; (ii) may create a risk of any other loss or damage to any person or property; (iii) seeks to harm or exploit children by exposing them to inappropriate content, asking for personally identifiable details or otherwise; (iv) may constitute or contribute to a crime or tort; (v) contains any information or content that we deem to be unlawful, harmful, abusive, racially or ethnically offensive, defamatory, infringing, invasive of personal privacy or publicity rights, harassing, humiliating to other people (publicly or otherwise), libelous, threatening, profane, or otherwise objectionable; (vi) contains any information or content that is illegal (including, without limitation, the disclosure of insider information under securities law or of another party's trade secrets); (vii) contains any information or content that you do not have a right to make available under any law or under contractual or fiduciary relationships; or (viii) contains any information or content that you know is not correct and current. You agree that any User Content that you post does not and will not violate third-party rights of any kind, including without limitation any Intellectual Property Rights (as defined below) or rights of privacy. Gametime United reserves the right, but is not obligated, to reject and/or remove any User Content that Gametime United believes, in its sole discretion, violates these provisions.

For the purposes of this Agreement, "Intellectual Property Rights" means all patent rights, copyright rights, mask work rights, moral rights, rights of publicity, trademark, trade dress and service mark rights, goodwill, trade secret rights and other intellectual property rights as may now exist or hereafter come into existence, and all applications therefore and registrations, renewals and extensions thereof, under the laws of any state, country, territory or other jurisdiction.

3. User Content License Grant

By posting any User Content through the Service, you expressly grant, and you represent and warrant that you have all rights necessary to grant, to Gametime United a royalty-free, sublicensable, transferable, perpetual, irrevocable, non-exclusive, worldwide license to use, reproduce, modify, publish, list information regarding, edit, translate, distribute, syndicate, publicly perform, publicly display, and make derivative works of all such User Content and your name, voice, and/or likeness as contained in your User Content, in whole or in part, and in any form, media or technology, whether now known or hereafter developed, for use in connection with the Service and Gametime United's (and its successors' and affiliates') business, including without limitation for providing, promoting and redistributing part or all of the Service (and derivative works thereof) in any media formats and through any media channels. You also hereby grant each User of the Service a non-exclusive license to access your User Content through the Service, and to use, reproduce, distribute, display and perform such User Content as permitted through the functionality of the Service and under this Agreement.

4. Mobile Software

A. Mobile Software

We make available software to access the Service via a mobile device ("Mobile Software"). To use the Mobile Software you must have a mobile device that is compatible with the Mobile Software. Gametime United does not warrant that the Mobile Software will be compatible with your mobile device. Gametime United hereby grants you a non-exclusive, non-transferable, revocable license to use a compiled code copy of the Mobile Software for one Gametime United account on one mobile device owned or leased solely by you, for your personal use. You may not: (i) modify, disassemble, decompile or reverse engineer the Mobile Software, except to the extent that such restriction is expressly prohibited by law; (ii) rent, lease, loan, resell, sublicense, distribute or otherwise transfer the Mobile Software to any third party or use the Mobile Software to provide time sharing or similar services for any third party; (iii) make any copies of the Mobile Software; (iv) remove, circumvent, disable, damage or otherwise interfere with security-related features of the Mobile Software, features that prevent or restrict use or copying of any content accessible through the Mobile Software, or features that enforce limitations on use of the Mobile Software; or (v) delete the copyright and other proprietary rights notices on the Mobile Software. You acknowledge that Gametime United may from time to time issue upgraded versions of the Mobile Software, and may automatically electronically upgrade the version of the Mobile Software that you are using on your mobile device. You consent to such automatic upgrading on your mobile device, and agree that these Terms will apply to all such upgrades. Any third-party code that may be incorporated in the Mobile Software is covered by the applicable open source or third-party license EULA, if any, authorizing use of such code. The foregoing license grant is not a sale of the Mobile Software or any copy thereof, and Gametime United or its third party partners or suppliers retain all right, title, and interest in the Mobile Software (and any copy thereof). Any attempt by you to transfer any of the rights, duties or obligations hereunder, except as expressly provided for in this Agreement, is void. Gametime United reserves all rights not expressly granted under this Agreement.

B. Mobile Software from iTunes

The following applies to any Mobile Software you acquire from the iTunes Store ("iTunes-Sourced Software"): You acknowledge and agree that this Agreement is solely between you and Gametime United, not Apple, and that Apple has no responsibility for the iTunes-Sourced Software or content thereof. Your use of the iTunes-Sourced Software must comply with the App Store Terms of Service. You acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the iTunes-Sourced Software. In the event of any failure of the iTunes-Sourced Software to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the iTunes-Sourced Software to you; to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the iTunes-Sourced Software. You acknowledge that Apple is not responsible for addressing any claims of you or any third party relating to the iTunes-Sourced Software or your possession and/or use of the iTunes-Sourced Software, including, but not limited to: (i) product liability claims; (ii) any claim that the iTunes-Sourced Software fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation. You and Gametime United acknowledge and agree that Apple, and Apple's subsidiaries, are third party beneficiaries of this Agreement as relates to your license of the iTunes-Sourced Software, and that, upon your acceptance of the terms and conditions of this Agreement, Apple will have the right (and will be deemed to have accepted the right) to enforce this Agreement as relates to your license of the iTunes-Sourced Software against you as a third party beneficiary thereof.

5. Our Proprietary Rights

Except for your User Content, the Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, illustrations, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music, and User Content belonging to other Users (the "Gametime United Content"), and all Intellectual Property Rights related thereto, are the exclusive property of Gametime United and its licensors (including other Users who post User Content to the Service). Except as explicitly provided herein, nothing in this Agreement shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works from any Gametime United Content. Use of the Gametime United Content for any purpose not expressly permitted by this Agreement is strictly prohibited.

6. Governing Law and Arbitration

A. Governing Law

You agree that: (i) the Service shall be deemed solely based in California; and (ii) the Service shall be deemed a passive one that does not give rise to personal jurisdiction over Gametime United, either specific or general, in jurisdictions other than California. This Agreement shall be governed by the internal substantive laws of the State of California, without respect to its conflict of laws principles. The parties acknowledge that this Agreement evidences a transaction involving interstate commerce. Notwithstanding the preceding sentences with respect to the substantive law, any arbitration conducted pursuant to the terms of this Agreement shall be governed by the Federal Arbitration Act (9 U.S.C. §§ 1-16). The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded. You agree to submit to the personal jurisdiction of the federal and state courts located in Santa Clara County, California for any actions for which we retain the right to seek injunctive or other equitable relief.

B. Arbitration

READ THIS SECTION CAREFULLY BECAUSE IT REQUIRES THE PARTIES TO ARBITRATE THEIR DISPUTES AND LIMITS THE MANNER IN WHICH YOU CAN SEEK RELIEF FROM GAMETIME UNITED. We each agree to resolve any claim, dispute, or controversy arising out of or in connection with or relating to these Terms of Service, or the breach or alleged breach thereof (collectively, "Claims"), by binding arbitration by the Judicial Mediation and Arbitration Services ("JAMS") under the JAMS Rules and Optional Expedited Arbitration Procedures then in effect for JAMS, except as provided herein.

i. Covered Disputes: You and Gametime agree that any dispute, claim, or controversy arising out of or relating in any way to these Terms and prior versions of these Terms, or the existence, breach, termination, enforcement, interpretation, scope, waiver, or validity thereof; your access to or use of the Services at any time, including Alpha Friend; and your relationship with Gametime (collectively, the "Covered Disputes"), will be settled by binding individual arbitration between you and Gametime, and not in a court of law, regardless of whether the dispute, claim, or controversy occurred or accrued before or after the date you agreed to these Terms. This Arbitration Agreement survives after your relationship with Gametime ends.

ii. Class Action Waiver: ALL CLAIMS MUST BE BROUGHT IN THE PARTIES' INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION OR OTHER REPRESENTATIVE PROCEEDING. UNLESS WE AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS. YOU AGREE THAT, BY ENTERING INTO THESE TERMS OF SERVICE, YOU AND GAMETIME UNITED ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION, OR OTHER REPRESENTATIVE PROCEEDING OF ANY KIND.

iii. Exceptions: Notwithstanding the foregoing, this Arbitration Agreement shall not require arbitration of the following claims: (i) individual claims brought in small claims court so long as the matter remains in such court and advances only on an individual basis; (ii) injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party's copyrights, trademarks, trade secrets, patents, or other intellectual property rights.

iv. Location: The arbitration will be conducted in the county in which you reside, unless you and Gametime United agree otherwise.

v. Arbitration Costs: Payment of all filing, administration, and arbitrator fees will be governed by the JAMS Rules. If the value of the relief sought is $10,000 or less, at your request, Gametime will pay all filing, administration, and arbitrator fees associated with the arbitration — other than requiring you to submit $300 with the initial arbitration filing. If the value of the relief sought is more than $10,000 and you are able to demonstrate that the costs of accessing arbitration will be prohibitive as compared to the costs of accessing a court for purposes of pursuing litigation on an individual basis, Gametime will pay as much of the filing, administration, and arbitrator fees as the arbitrator deems necessary to prevent the costs of accessing arbitration from being prohibitive.

vi. Opt-Out: You can choose to reject this Agreement to Arbitrate ("opt out") by mailing us a written opt-out notice ("Opt-Out Notice"). The Opt-Out Notice must be postmarked no later than 30 days after the date you accept this User Agreement. You must mail the Opt-Out Notice to Gametime United, Inc. Attn: Legal Department, Re: Opt-Out Notice, 548 Market Street PMB 70955 San Francisco, CA 94104.

vii. Severability and Survival: If any portion of this Arbitration Agreement is found to be unenforceable or unlawful for any reason, the unenforceable or unlawful provision shall be severed from these Terms; severance of the unenforceable or unlawful provision shall have no impact whatsoever on the remainder of the Arbitration Agreement or the parties' ability to compel arbitration of any remaining claims on an individual basis pursuant to the Arbitration Agreement.

7. Referral Credit Program

Gametime United may offer Users the ability to earn credits toward future purchases through the Service when they invite friends to become Users of the Service and those friends make a qualifying purchase within three (3) months of the invitation sent through an authorized Gametime United invitation channel ("Referral Credit"). Referral Credits are subject to the terms set forth in the Gametime Terms of Service.

8. Paid Services

A. Billing Policies

Certain aspects of the Service may be provided for a fee or other charge. If you elect to use paid aspects of the Service, you agree to the pricing and payment terms, as we may update them from time to time. Gametime United may add new services for additional fees and charges, or amend fees and charges for existing services, at any time in its sole discretion. We do not offer any recurring paid services, nor do we charge a recurring subscription fee for using the app or Alpha Friend.

B. Final Sale

You are responsible for reading the complete listing before making a commitment to buy tickets, including any tickets recommended through Alpha Friend. When placing an order, you are entering into a binding contract with the Seller to purchase those tickets. Payment is remitted to Gametime United and disbursed to the Seller according to our payment policy. All sales are final. Except for cancelled events, or as may be noted in a then-current refund program, you will not receive a refund for completed purchases. You cannot change or cancel any orders after the sale is complete.

C. Payment Information; Taxes

All information that you provide in connection with a purchase or transaction or other monetary transaction interaction with the Service must be accurate, complete, and current. You agree to pay all charges incurred by users of your credit card, debit card, or other payment method used in connection with a purchase or transaction or other monetary transaction interaction with the Service at the prices in effect when such charges are incurred. You will pay any applicable taxes, if any, relating to any such purchases, transactions or other monetary transaction interactions.

9. The Gametime Guarantee

The Gametime Guarantee protects you so you can buy last-minute on-demand mobile tickets with confidence, whether you discover the event through Alpha Friend or directly on the Gametime marketplace. If you have an issue with your order, please contact our Fan Happiness team at support.gametime.co or call us at 888-355-0132, providing the name and email on your Gametime United account. Details of the applicable Gametime Guarantee are available at https://gametime.co/gametime-guarantee.

10. Privacy

We care about the privacy of our Users. You understand that by using the Service, including Alpha Friend, you consent to the collection, use and disclosure of your personally identifiable information and aggregate data as set forth in our Privacy Policy, and to have your personally identifiable information collected, used, transferred to and processed in the United States.

11. Security

Gametime United uses commercially reasonable physical, managerial, and technical safeguards to preserve the integrity and security of your personal information and implement your privacy settings. However, we cannot guarantee that unauthorized third parties will never be able to defeat our security measures or use your personal information for improper purposes. You acknowledge that you provide your personal information at your own risk.

12. DMCA Notice

Since we respect artist and content owner rights, it is Gametime United's policy to respond to alleged infringement notices that comply with the Digital Millennium Copyright Act of 1998 ("DMCA").

If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement and is accessible via the Service, please notify Gametime United's copyright agent as set forth in the DMCA. For your complaint to be valid under the DMCA, you must provide the following information in writing:

The above information must be submitted to the following DMCA Agent:

Attn: DMCA Notice Gametime United, Inc.

Address: 548 Market St PMB 70955, San Francisco, CA 94104

Telephone: 888.355.0132

Email: feedback@gametime.co

The Service may contain links to third-party websites, services, special offers, or other events or activities that are not owned or controlled by Gametime United. Gametime United does not endorse or assume any responsibility for any such third-party sites, information, materials, products, or services. If you access a third party website from the Service, you do so at your own risk, and you understand that this Agreement and Gametime United's Privacy Policy do not apply to your use of such sites. You expressly relieve Gametime United from any and all liability arising from your use of any third-party website, service, or content.

14. Indemnity

You agree to defend, indemnify and hold harmless Gametime United and its subsidiaries, agents, licensors, managers, and other affiliated companies, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising out of or related to: (i) your use of and access to the Service, including Alpha Friend; (ii) your violation of any term of this Agreement; (iii) your violation of any third-party right, including without limitation any right of privacy or Intellectual Property Rights; (iv) your violation of any applicable law, rule or regulation; (v) User Content or any other information or content that is submitted via your account including without limitation misleading, false or inaccurate information; (vi) negligent or willful misconduct; or (vii) any other party's access and use of the Service with your unique username, password or other appropriate security code.

15. No Warranty

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. USE OF THE SERVICE IS AT YOUR OWN RISK. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WITHOUT LIMITING THE FOREGOING, GAMETIME UNITED, ITS SUBSIDIARIES, ITS AFFILIATES, AND ITS LICENSORS DO NOT WARRANT THAT THE CONTENT IS ACCURATE, RELIABLE OR CORRECT; THAT THE SERVICE WILL MEET YOUR REQUIREMENTS; THAT THE SERVICE WILL BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION, UNINTERRUPTED OR SECURE; THAT ANY DEFECTS OR ERRORS WILL BE CORRECTED; OR THAT THE SERVICE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. ALPHA FRIEND'S EVENT RECOMMENDATIONS ARE PROVIDED FOR INFORMATIONAL PURPOSES ONLY AND DO NOT CONSTITUTE A GUARANTEE OF EVENT AVAILABILITY, TICKET PRICING, OR EVENT QUALITY.

16. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL GAMETIME UNITED, ITS AFFILIATES, AGENTS, DIRECTORS, EMPLOYEES, SUPPLIERS OR LICENSORS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO THE USE OF, OR INABILITY TO USE, THIS SERVICE. IN NO EVENT SHALL GAMETIME UNITED, ITS AFFILIATES, AGENTS, DIRECTORS, EMPLOYEES, SUPPLIERS, OR LICENSORS BE LIABLE TO YOU FOR ANY CLAIMS, PROCEEDINGS, LIABILITIES, OBLIGATIONS, DAMAGES, LOSSES OR COSTS IN AN AMOUNT EXCEEDING THE AMOUNT YOU PAID TO GAMETIME UNITED HEREUNDER OR $100.00, WHICHEVER IS GREATER.

17. COVID-19, Other Communicable Diseases and Emergencies

Users attending an event with a ticket purchased through the Service — whether discovered through Alpha Friend or the Gametime marketplace — must comply with all requirements set by the venue and, if applicable, federal/state/regional/league/local authorities, related to COVID-19, other communicable diseases or emergencies. By purchasing tickets through Gametime United and attending public events, Users assume the risks, hazards, and dangers arising out of or relating to exposure to communicable diseases.

18. General

A. Assignment

This Agreement, and any rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by Gametime United without restriction.

B. Notification Procedures and Changes to the Agreement

Gametime United may provide notifications, whether such notifications are required by law or are for marketing or other business related purposes, to you via email notice, written or hard copy notice, or through posting of such notice on our Site, as determined by Gametime United in our sole discretion. Gametime United may, in its sole discretion, modify or update this Agreement from time to time, and so you should review this page periodically. When we change the Agreement in a material manner, we will update the 'last modified' date at the bottom of this page. Your continued use of the Service after any such change constitutes your acceptance of the new Terms of Service Agreement.

C. Entire Agreement/Severability

This Agreement, together with any amendments and any additional agreements you may enter into with Gametime United in connection with the Service, shall constitute the entire agreement between you and Gametime United concerning the Service. If any provision of this Agreement is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of this Agreement.

D. No Waiver

No waiver of any term of this Agreement shall be deemed a further or continuing waiver of such term or any other term, and Gametime United's failure to assert any right or provision under this Agreement shall not constitute a waiver of such right or provision.

E. Contact

Please contact us at feedback@gametime.co with any questions regarding this Agreement.

Supplemental Terms

1. Fan Seller Terms of Service Agreement

The following Supplemental Fan Seller Terms of Service apply to all Users of the Service acting as Sellers of tickets who are not point-of-sale Sellers operating through Gametime United's professional point-of-sale Seller program (also called "API Sellers"). These Supplemental Terms incorporate the general Terms of Service Agreement (above) by reference.

Key provisions include: listing accuracy requirements; prohibited listings (non-consecutive seats, speculative tickets, stolen property); pricing and curation policies; no guarantee of sale; delivery requirements; broken order penalties; canceled event policies; restricted use of Buyer contact information; payout terms; and tax obligations. The complete Fan Seller Terms of Service are available at gametime.co/policies/terms-of-service.

2. Point-of-Sale Seller Terms of Service Agreement

The following Supplemental Point-of-Sale Seller Terms apply to Sellers operating through Gametime United's professional point-of-sale Seller program (also called "API Sellers"). These Supplemental Terms incorporate Gametime United's Seller Handbook and the general Terms of Service Agreement (above) by reference. The complete Point-of-Sale Seller Terms are available at gametime.co/policies/terms-of-service.

3. Content Creator Terms of Service

The following Supplemental Content Creator Terms of Service explain the terms that govern the content created in partnership with you ("the Creator") and Gametime. These Supplemental Terms incorporate the General Terms of Service (above) by reference. The complete Content Creator Terms are available at gametime.co/policies/terms-of-service.

4. Gift Cards

Gametime Gift Cards are governed by mycardterms.com/gametime. Gametime Gift Cards are redeemable only through the Gametime mobile application.

5. Affiliate Offer Terms & Conditions

$100 in Gametime credit will expire as stated on the credit when redeemed. Credits issued currently expire on April 1, 2026. Limited number of Gametime credit codes available. See gametime.co/policies/terms-of-service for state-specific terms and conditions related to affiliate offers.